Job Description

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey, you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team, we celebrate inclusion, caring, and collaboration. As a company, we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Kelly’s Account Manager is responsible for:

• Execute and manage contingent workforce programs for multiple clients across industries, fulfilling project needs through effective supplier and vendor sourcing channels.
• Oversee program P&L operations for multiple MSP accounts, ensuring targeted profitability and return on sales are achieved.
• Maintain hands-on proficiency with VMS tools (IQNavigator, Fieldglass, Beeline, VNDLY) and MSP/CWO operations tools for program management, reporting, and real-time issue resolution.
• Provide strong leadership and team management, inspiring and guiding account management teams to achieve targets, collaborate effectively, and grow professionally.
• Deliver exceptional customer service by anticipating client needs, implementing value-added solutions, and ensuring satisfaction and loyalty.
• Strong attention to detail, ensuring accuracy in data capture and presentation.
• Ability to work effectively with peers and stakeholders at all levels to build efficiencies, foster a collaborative team environment, and grow relationships.

Essential Skills, Knowledge & Experiences:

• 7+ years’ experience managing staffing or workforce solutions accounts, including account growth and expansion
• Proven track record in complex client environments involving MSP or multi-vendor programs
• Advanced proficiency in VMS platforms such as IQNavigator, Fieldglass, Beeline, and VNDLY
• Strong financial acumen with the ability to analyze performance and develop growth strategies
• Demonstrated leadership and client-facing skills, with expertise in team management and conflict resolution

The annual base pay for this position is $73,875 to $98,500 per year.  Final compensation will be based on experience and may vary by geographic location.

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

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