Job Description

Case Manager

• DEPT OF HEALTH/MENTAL HYGIENE

Posted On: 05/01/2026

• Full-Time

Location

NYC-ALL BOROS

• Exam May Be Required

Department

TB DICM

Salary Range:

$54,799.00 – $69,828.00

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Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST FOR PUBLIC HEALTH ADVISER, EXAM NO. 5116 ARE ELIGIBLE TO APPLY.


PROGRAM AND JOB DESCRIPTION:


The mission of the Bureau of Tuberculosis Control is to prevent the spread of tuberculosis and to eliminate it as a public health problem in New York City. The goals to achieve this mission are twofold: 1) To identify all individuals with suspected or confirmed TB disease and ensure appropriate treatment; 2) ensure that individuals at high risk for progression from TB infection to TB disease are identified and treated for TB infection and do not develop TB disease.


DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Interview and educate patients diagnosed with or those who are receiving medical evaluation for a Tuberculosis disease.
Elicit, locate, and test individuals exposed to tuberculosis disease to prevent further spread of the disease.
Conduct surveillance activities including administering diagnostic test for TB and collecting/transporting specimen including but not limited to blood.
Conduct home visits to execute tuberculosis case management activities including but not limited to, to test and educate persons exposed to infectious patients; to locate and return lost patients to medical follow-up; to assess the home environment.
Observe patients with a communicable disease ingest prescribed medication.
Make site visits to hospitals and private medical offices to conduct record reviews and extract data.
Manage and monitor patients with presumptive tuberculosis disease, confirmed disease and contacts from diagnosis thru completion of treatment or final status determination.


PREFERRED SKILLS:
Knowledge of Public Health or health care delivery
Good communication and organization skills
Ability to work in a team environment
Working knowledge of Microsoft suite (MS word, Excel etc.)
Experience working in the community in a social service, mental or public health capacity
Excellent writing and communication skills.


Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (
• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.


Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.


Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!


Commitment to Equity:


The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.


The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.


PUBLIC HEALTH ADVISER - 51191

Minimum Qualifications

1. A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences; or
2. A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data; or
3. A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in "2" above; or
4. Education and/or experience equivalent to "1", "2" or "3" above. Undergraduate college credit can be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full-time experience. However, all candidates must have a four-year high school diploma or its educational equivalent, and either twelve semester credits as described in "1" above or six months of experience as described in "2" above.
Additional Requirements
A. To be assigned to Assignment Level II, candidates must have, in addition to meeting the minimum qualification requirements listed above, at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience as described in Qualification Requirement "2" above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID

779593

Posted until

05/13/2026

Title code

51191

Civil service title

PUBLIC HEALTH ADVISER

Title classification

Competitive-1

Business title

Case Manager

• Experience Level:

  Experienced (Non-Manager)

Job level

02

Number of positions

4

Work location

30-30 47TH AVE

• Category:

  Constituent Services & Community Programs

Case Manager

Job Tags

Permanent employment, Full time, Work at office, 2 days per week

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