Job Description

Job Summary:
DT Professionals is seeking a professional, patient, and detail-oriented Front Desk Security Clerk to join our team in Norco, CA. This role will support visitor access, front desk operations, administrative tasks, and facility security within a restricted-access environment. 

Responsibilities:

• Greet and assist visitors, employees, and authorized personnel in a professional, courteous, and customer-focused manner.
• Provide exceptional customer service while addressing visitor questions and concerns with patience and professionalism.
• Perform administrative tasks including data entry, filing, document preparation, recordkeeping, and maintaining office files.
• Encode, prepare, and issue visitor badges for access to restricted areas, turnstiles, and buildings.
• Prepare restricted area vehicle passes, including handicap access passes.
• Process camera pass requests in accordance with established procedures.
• Maintain accurate access logs for incoming and outgoing visitors.
• Input visitor request data into local security databases.
• Assist with employee check-out procedures and related administrative support.
• Conduct monthly inventory of badge supplies and report shortages.
• Monitor CCTV systems covering restricted areas and report discrepancies in writing to the Security Officer.
• Operate vehicle access gates during normal, surge, or emergency conditions.
• Validate credentials of drivers and passengers prior to granting vehicle access.
• Maintain daily vehicle ingress and egress logs, including entry and exit times.
• Provide constant visual line-of-sight monitoring of controlled access areas during assigned shifts.
• Support additional clerical and office duties as assigned.

Minimum Requirements:

• Active Secret Clearance.
• High school diploma or GED required.
• Minimum of 1 year of experience in security, front desk reception, administrative support, or access control.
• Proven ability to deliver outstanding customer service and interact professionally with diverse individuals.
• Demonstrated patience and the ability to remain calm when assisting visitors or resolving issues.
• Ability to verify credentials and enforce access control procedures.
• Experience maintaining logs, records, and data entry systems with accuracy.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and standard computer applications.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Ability to remain alert and attentive during extended monitoring periods.

Preferred Qualifications:

• Previous experience working in a government, military, or secured facility environment.
• Experience monitoring CCTV and reporting security incidents.
• Knowledge of visitor management or access control software.

The compensation range for this role: $22.00 - $24.00

 

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees. 

 

Job Tags

Full time, Temporary work, Work at office, Local area, Shift work

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