Job Description

Western Massachusetts Allergy, LLC is seeking a full-time Medical Assistant for our Allergy and Immunology practice in Springfield, MA. We are searching for a friendly candidate with the ability to work comfortably with adults and children, who is excited to help patients, able to work independently and as part of a team, and with a drive for continual improvement. The practice uses a modern EHR (eClinicalWorks) with the goal of automating repeated processes, facilitating communication, and reducing paperwork.

Primary Responsibilities

• Preparing patient rooms
• Taking vital signs and gathering medical history using a standardized intake form
• Performing allergy testing (skin prick, intradermal, patch)
• Responding to patient messages through portal/phone
• Managing patient prescriptions, refills, and prior authorizations
• Commitment to providing excellent patient care

This description is intended to provide a basic guideline for meeting the job requirements. Responsibilities, knowledge, skills, and working conditions may change as needs evolve.

Work Schedule

• Monday–Friday, 8:30am–5:00pm (fixed schedule, no evenings)

Requirements

• Work experience as a Medical Assistant required - minimum 1 year required
• Allergy or immunology experience strongly preferred
• Experience with eClinicalWorks (eCW) strongly preferred
• Spanish language proficiency strongly preferred — candidates with demonstrated fluency will receive additional compensation incentives
• Must demonstrate good computer skills and be able to embrace new technologies
• Current CPR/BLS certification required
• Experience implementing new processes and process improvement from a productivity standpoint
• Excellent communication, presentation, and interpersonal skills, both written and spoken
• Strong time management, technical, and organizational skills; ability to work independently and within a team
• Excellent attendance and work ethic
• Positive attitude and desire to contribute to the success of the practice

Benefits

• 401(k)
• Health, Dental, and Vision Insurance
• Life and Disability Insurance
• Paid time off/Sick Days
• Generous Paid Holidays
• Personal improvement stipend
• A happy, professional place to work!

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