Job Description

Job Duties

• Engineer, onboard, and deploy new MSP client environments
• Provide advanced escalation support to Help Desk Technicians and Systems Administrators
• Conduct advanced network and systems troubleshooting
• Implement tools, documentation standards, and processes to improve operational efficiency
• Collaborate with leadership and technical teams to identify and implement process improvements

Education

• Bachelors

Qualification

• Project Management
• VMware / Omnissa Horizon
• Ninja RMM
• IT Glue
• SharePoint
• Advanced PowerShell scripting
• SQL
• Email migrations
• Debian/Ubuntu Linux
• CentOS/Rocky Linux
• Firewalls/Advanced Networking
• Windows Servers
• Active Directory

Skill

• 10+ years of experience in an MSP environment or equivalent IT infrastructure role 10+ years of hands-on IT support experience Senior-level experience deploying, managing, and troubleshooting: Windows Server and Desktop operating systems Active Directory DNS Microsoft 365 VMware vSphere Veeam Group Policy Enterprise servers and SAN infrastructure Advanced experience with Fortinet solutions, including: FortiGate Firewalls Fortinet switches Fortinet wireless access points Fortinet security products Strong knowledge of Microsoft Remote Desktop Services, Azure, AWS, and cloud technologies Ability to serve as a Subject Matter Expert (SME) in at least two of the following areas: Networking VMware vSphere Current Windows Server platforms PowerShell Active Directory Virtual Desktop Infrastructure (VDI)

Compensation

100k-140K Per Year

Position Type

Full-Time

Benefits

Training,Disability and long term insurance,Paid time off,Retirement,Healthcare,401(k) with 4% Company match

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